Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at amelia7041@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at amelia7041@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at amelia7041@gmail.com.

Returns & Refund Policy

We want you to be satisfied with your purchase from Chore Jacket Store. If you are not completely happy with your order, eligible items may be returned within 30 days of delivery.

Return Eligibility

To be eligible for a return, the item must be unused, unworn, unwashed and returned in the same condition in which it was received. Original tags and packaging should be included where applicable.

Items that show signs of wear, washing, damage, alteration or misuse may not be accepted for return.

How to Request a Return

To request a return, please contact us through our Contact page and include:

- Your order number
- The email address used for the order
- The item you would like to return
- The reason for the return

Please wait for return instructions before sending your item back.

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the item received was incorrect, damaged or defective.

We recommend using a tracked shipping service for returns, as we cannot be responsible for returned items that are lost in transit.

Incorrect, Damaged or Defective Items

If you receive an incorrect, damaged or defective item, please contact us as soon as possible with your order number and clear photographs of the issue.

We will review the information provided and arrange an appropriate solution where applicable.

Refunds

Once your returned item has been received and inspected, we will notify you of the outcome of your return.

If the return is approved, the refund will be issued to the original payment method. The time required for the refund to appear in your account may depend on your bank or payment provider.

Original shipping charges may not be refundable unless required by applicable law or where the order was incorrect, damaged or defective.

Exchanges

If you need a different size or style, please contact us through our Contact page. Exchange availability depends on current stock.

Non-Returnable Items

Certain items may not be eligible for return where required for hygiene, safety or other legal reasons. Any product-specific return restrictions will be clearly stated on the relevant product page.

Questions

If you have any questions about a return or refund, please contact us through the Contact page before sending an item back.