Returns & Refunds

We want you to feel confident when ordering from Chore Jacket Store. Eligible items can be returned within 30 days, subject to the conditions outlined below.

30-Day Returns

You may request a return within 30 days of receiving your order.

Returned items should be unworn, unused and in their original condition, with any original tags and packaging where applicable.

How to Request a Return

Before sending an item back, contact us through our Contact page with your order number and details of the item you wish to return.

We will provide the relevant return instructions where your return is eligible.

Return Shipping Costs

Customers are responsible for the cost of returning unwanted items.

Original delivery charges and return shipping costs are handled according to the circumstances of the order and any applicable consumer rights.

Return Condition

Please take reasonable care of items while they are in your possession. Products returned with signs of wear, damage, washing, alteration or use beyond what is reasonably necessary to inspect the item may not qualify for a full refund.

Wrong or Damaged Items

If you receive an incorrect, damaged or defective item, contact us as soon as possible and include your order number and relevant details. Where helpful, we may ask for photographs so the issue can be reviewed.

Refunds

Once an eligible return has been received and inspected, we will process the applicable refund to the original payment method.

The time taken for a refund to appear in your account may vary depending on your bank or payment provider.

Exchanges

If you need a different size, colour or product, contact us before returning your order. Available options will depend on current stock and the circumstances of your order.

Questions About a Return?

For help with a return or refund, contact Chore Jacket Store through our Contact page and include your order number.